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"The Western Mail and Jobswales.co.uk are committed to providing market leading recruitment platforms across our portfolio to ensure that we offer the best service and response for our customers. This year we have launched jobswales.co.uk, a bilingual recruitment website for Wales, where candidates can find hundreds of jobs from all over Wales. The site is interactive and has proved to be an excellent recruitment tool for contact centres and financial organisations. We are proud to be sponsoring the Welsh Contact Centre Conference following the success of last years event. It provides an excellent networking opportunity and a chance to meet with influential leaders within this important sector of Welsh business."
Kristian Welch, Digital Development Manager, Western Mail & Echo
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Sitting pretty: Sandra Busby, MD of Welsh Contact Centre Forum, with sponsors of the Welsh Contact Centre Conference 2005 - Neil Chandler (HBOS Personal Lending, right) and Kristian Welch (Western Mail & Echo, left).
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"At HBOS Personal Lending, we are committed to creating a positive customer experience. Recognising the role of our contact centre colleagues in providing quality, consistent service, we are also committed to providing them with the skills and environment they need to be effective. We are delighted to work with the Welsh Contact Centre Forum to deliver this important conference as they work to develop a professional contact centre industry in Wales."
Neil Chandler, Head of Sales, Operations and Change, HBOS Personal Lending
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